Consumer report on:
C & L MAINTENANCE
To Whom it may concern:
I had a bad experience -- actually was
"conned" by a Lonnie Creekmore and
his ex-brother-in-law, Charles Whalen.
Below is the complaint I sent to the
BBB for your information. I really want
to do whatever I can to keep these
people from conning someone else like they did
me.
Teresa Stonefelt
The following complaint was submitted on 8/28/2003 2:20:51 PM:
CUSTOMER INFORMATION:
Mrs. Teresa L. Stonefelt
1200 W. Dimond #1472
Anchorage, AK United States 99515
stonefelt@ak.net
Daytime Phone (907)344-4852
COMPANY OR ORGANIZATION INFORMATION:
C & L Maintenance
PO Box 140083
Anchorage, AK United States 99515
(907)884-7356
COMPLAINT INFORMATION:
Complaint #: 1189154
Complaint Type: General Complaint (not a car maker)
Date Received: 8/28/2003
Primary Complaint Classification: Repair Issues
Secondary Complaint Classification: Credit or Billing Disputes
Complaint:
Creekmore & Whalen were to repair my roof. I checked their license, which
was good at the time but must have expired, as they obtained another license
#427529 on April 15, 2003. They worked off and on - 20 minutes to 1/2 hour at
a time during late April and May. I paid up front for the materials (not smart
on my part). They did a terrible and unacceptable job - getting poor material,
skimping, not producing promised receipts for purchased material as requested,
and literally just "slapping the roof together." Aurora Roofing
(Gene Burke) had to re-do the entire roof. I have been calling Creekmore every
other day, or so, since the last part of May to give me back at least #3,000
of my money. He keeps saying he will do it, but never does. Creekmore has
scammed/conned others too, but I didn't find this out until later. I've paid
double for my roof, which I can't really afford on a fixed income. I would
like to get my money back, but it's doubtful. I WANT TO PREVENT OTHERS FROM
USING THE SERVICES OF THIS CON MAN IN ANYWAY POSSIBLE.
Desired Settlement: Other (requires explanation)
Settlement Explanation:
I want my money back, and I want to prevent Creekmore & Whalen from
working anywhere else, if possible.
Customer Service Rep: Ms. Lonnie Creekmore
Product or Service: Replacement/repair of room
Model Number:
Account Number:
Order Number:
Salesperson:
Payment Made: Yes
Purchase Price: 5200
Disputed Amount: 5200
Payment Method: Cash
Purchase Date: 3/17/2003
Problem Date: 5/6/2003
Complaint Dates: 5/6/2003, 5/22/2003, 6/28/2003
The bureau that will handle your complaint is:
Better Business Bureau, Inc.
2805 Bering Street, Suite 5
Anchorage, AK 99503 -3819
Phone: (907)562-0704
Fax: (907)562-4061
Email: complaints.bbb@gci.net
WWW: http://www.alaska.bbb.org
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